White Pages® DirectAccess
Directory services
White Pages® DirectAccess provides commercial grade electronic search access to the White Pages® directories service. It gives you fast access to contact information that is accurate and up to date.
Benefits
- Increase staff productivity through efficient search capability
- Increase customer satisfaction by returning accurate information quickly to customers in a directory assistance environment
- Increase customer loyalty through better customer service experience
DirectAccess is used in environments such as directory assistance services, call centres or anywhere else you need to access contact details quickly and efficiently.
Delivering DirectAccess
DirectAccess can be integrated into your internal contact database systems including CRM systems, call centre applications and credit verification systems. Alternatively you can utilise the client interface provided by Sensis.
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