Why treat all customers the same when they're not?

Thryv Data Team

In today's tough market, marketing to everyone the same way just won't cut it. It’s a waste of money, especially. Businesses spend big trying to reach everyone, but the reality is, people are different, and your marketing should reflect that.

The problem with one-size-fits-all marketing

Imagine pushing a fancy product to people who are watching their spending. Or trying to sell something for young people to retirees. These mistakes waste money and weaken your pitch, lowering your return.


Marketing that's too general ignores what makes each person special, like their age, where they live, what they do, and how they shop. If you don't know these things, your campaigns might just flop.



Why knowing your audience matters

Sorting people into groups is key to better marketing. Divide your audience based on things like age, income, education, and family situation. This way, you can tweak your message to hit home with each group.


For example:

  • Young adults might like online campaigns that show success.
  • Families might want good deals and easy shopping.
  • Older people might value clear, reliable messages through traditional means.


Speak to what each group cares about, and your marketing gets more relevant and engaging. That means better results.



Why a great customer database is crucial

Sorting is only as good as the info you have. That's where a great customer database comes in. It goes beyond basic stuff to cover interests, habits, and shopping patterns. You get a full view of your audience.


With good data, you can:

  • Find your best customers
  • Make personalised offers
  • Guess what they'll buy next
  • Spend your ad money wisely



How Thryv Data can help

Ready to quit wasting money on ads that are too broad and start marketing smarter? Thryv Data can help you be more precise.


Thryv Data gives you access to a big consumer database in Australia, with lots of info on people's backgrounds, locations, and what they do. Whether you're a big company or a small business, Thryv Data helps you:


  • Know your ideal customer
  • Reach them directly
  • Get the most out of every campaign



In short, your customers are individuals, and your marketing should reflect that. Use demographic segmentation and data from Thryv Data to use every dollar wisely.


Let’s chat about data!

Privacy Collection Notice *

By entering my contact information, I consent to receiving telephone calls, text messages, and/or electronic promotional and marketing messages from or on behalf of Thryv about its products and services. I understand consent is not required to purchase goods or services and I may withdraw my consent at any time by contacting Thryv at marketing@thryv.com, or at Thryv, Locked Bag 2910, Melbourne, Vic, 3001. I further understand that I can opt out of receiving email marketing directly on Thryv’s unsubscribe page and can opt out of receiving text messages by replying “STOP.” For more information on how Thryv handles your personal information, please see our privacy policy.

Share article

Digital
By Thryv Data Team September 8, 2025
marketing plans were all about channels such as email and social media. Now, things are different. The smartest marketers aren't asking Where should we post? But who are we talking to, and what matters to them?
data cleaning
By Thryv Data Team August 26, 2025
The value of data depends on its quality. That’s where data cleaning comes in. Data cleaning, or data washing, involves finding and fixing problems in datasets, like inaccuracies and errors. Here’s why it’s so important for any organisation.
consumer data
By Thryv Data Team August 13, 2025
Having accurate consumer data is important. Whether you’re looking at sales numbers, customer feedback, or financial reports, your decisions depend on the quality of the data you use. So how can you trust that the data you have is right? Here are some practical tips to help you keep your data reliable.
data and brand perception
By Thryv Data Team July 27, 2025
In today’s world, information moves fast, and people want up-to-date news right away. If a company has old data, it can hurt its image. Customers count on brands to give them the right info. If a company doesn’t keep its data fresh, trust can slip away. For instance, if someone checks an online store and finds wrong product details, pricing, or availability, it can be frustrating and make them feel let down.
customer data
By Thryv Data Team July 8, 2025
Figuring out how clean customer data impacts your business is really important. It helps you see what you get from your efforts to improve data quality. Here are some ways to measure that impact:
By Thryv Data Team June 30, 2025
In today's digital world, having good customer data is super important for businesses. It helps them understand their customers better, personalize their services, and make smart choices. But keeping customer data accurate and reliable takes some serious work. Here’s a look at how to build and keep high-quality customer data.
email marketing
By Thryv Data Team June 3, 2025
The digital marketing field continues to spark debate about whether email marketing remains effective. Email marketing stands as a fundamental marketing approach which continues to be vital for successful marketing strategies even though social media and influencer marketing have gained popularity. Here's why.
By Thryv Data Team May 5, 2025
In this blog post, we'll explore some practical tips and best practices to help you keep your data clean, organised, and ready for action. Whether you're a data analyst, a business owner, or just someone who wants to make better use of their consumer data, these tips will help you ensure your data remains a valuable asset.
Measuring data for better customer service
By Thryv Data Team April 28, 2025
In a competitive market where customer expectations are higher than ever, providing exceptional customer service is key to differentiating your brand. One of the most effective ways to enhance customer service is by maintaining updated and accurate data. Here's how updated data contributes to better customer service and why it should be a priority for every business.
Dirty data
By Thryv Data Team March 25, 2025
In today’s data-driven world, the quality of data is paramount. Yet, many companies in Australia struggle with the pervasive issue of “dirty data” — data that is inaccurate, incomplete, or inconsistent. The cost of dirty data are far-reaching, impacting everything from operational efficiency to strategic decision-making. This blog post delves into the true cost of dirty data in Australia and explores effective strategies to tackle this challenge head-on.
Show More